Privacy policy Privacy Policy

In order to provide a higher level of service, we receive and use important personal information from our business partners.
We recognize the protection of this personal information as an important responsibility, and in order to fulfill that responsibility, we handle personal information based on the following policy.
Furthermore, we recognize the importance of protecting the personal information of all employees and individuals involved in our business activities and handle it with the same care as information from our business partners.

1. Definition of personal information

Personal information refers to information that can identify an individual by name, date of birth, or other descriptions contained in the information, or by a number assigned to each individual, regardless of the medium (including information that cannot be identified by itself but can be easily collated with other information, thereby identifying the individual).

2. Collection, use, and provision of personal information

We may directly collect your personal information or receive it from third parties within the scope of business operations with companies and organizations with whom we have business relationships, in the provision of services such as planning, design, supervision, and production of products, and sales of goods. Our handling of personal information is limited to the scope of the collection purposes announced to you and the scope of outsourced work. We will not provide your personal information to third parties without your consent. As a measure to prevent use or provision for purposes other than those intended, the use and provision of personal information is carried out after the personal information protection manager has confirmed its appropriateness. We are also strengthening control activities through self-inspections and internal audits.

3. Compliance with laws and regulations

Our company strives to protect your personal information by complying with laws, regulations, various guidelines, contracts, internal rules, and other norms related to personal information protection.

4. Continuous improvement

Our company continuously reviews and improves our internal rules regarding the protection of personal information in response to the enactment or revision of laws and regulations concerning personal information protection, changes in social conditions and requests from business partners, technological advancements, and the business environment.

5. Security measures for personal information protection

(1) Preventive measures against leakage, loss, damage, etc. of personal information.
We have appointed a personal information protection manager and established a personal information protection management system to prevent accidents such as leakage, loss, or damage of personal information. We are implementing strict security measures, including access control to our offices and security measures for our computer systems. We also provide employee training and supervision to ensure these measures are thoroughly implemented. When outsourcing personal information handling operations to external parties, we strictly select and supervise the contractors.

(2) Corrective measures against leakage, loss, damage, etc. of personal information.
In the unlikely event of leakage, loss, damage, etc. of personal information, we will prioritize preventing the spread of damage, take prompt corrective measures, investigate the cause, and strive to prevent recurrence. We will also report information regarding the accident to relevant parties and organizations as necessary. We also have internal systems in place, such as system recovery procedures and emergency contact networks.

6. Contact for inquiries regarding Privacy Policy and complaints/consultations about personal information

If you have any complaints or inquiries regarding the handling of personal information, please contact the Personal Information Inquiry Desk below.
We will also respond to inquiries regarding our company's personal information protection below.

NOMURA MEDIAS CO., LTD. Personal Information Protection Management Secretariat
Phone Number: 03-6426-0198 (Reception Hours: 10:00 - 17:00 *Excluding Saturdays, Sundays, public holidays, and year-end/New Year holidays)

End

NOMURA MEDIAS Co., Ltd.

Representative Director, President Shinji Sakai

Established: March 1, 2022 (Reiwa 4)

Revision: March 1, 2023 (Reiwa 5) (Representative changed)

Revised: August 1, 2026 (Reiwa 8)

Handling of personal information

We will disclose the following matters regarding the personal information handled by our company.

1. Purposes for which personal information acquired by our company by means other than direct written acquisition is used.

The purposes for which personal information acquired by our company by means other than direct written acquisition are as follows.

Types of "Personal Information" Purpose of use
Customer and other business partner information acquired in connection with entrusted business, and data for direct mail distribution. For the performance of entrusted work
Inquiry information by phone Responding to various inquiries to our company

2. Provision to third parties

Except as required by law, we will not provide your personal information to third parties without your prior consent.

3. Regarding retained personal data

The purposes for which our company's retained personal data are used are as follows.

Types of "Personal Information" Purpose of use
Customers and other business partners Planning, design, supervision, and production of displays and products; design, production, maintenance, and operational support for exhibition equipment, video, graphics, information systems, etc.; development and operation of restaurants and retail stores; development of original goods; sale of goods, etc.; execution of transactions with companies and organizations with whom we have a business relationship.
For questionnaire surveys and other analyses aimed at improving the services and quality of our company and our group companies.
Inquiry information entered from our company's website Responding to various inquiries to our company
Employee information Personnel management
Applicant information Consideration and decision of employment
When purchasing on the EC site
Information obtained during
- For the purpose of selling, shipping, and settling products, and related services.
- For contacting you regarding order details, shipping, etc.
- For the purpose of responding to inquiries and providing after-sales service.
- Prevention of fraudulent acts and security management
- For analysis aimed at improving services and enhancing convenience.

4. Joint use of personal information

Regarding the personal information of customers (including those considering transactions or interested), we will jointly use it within the Nomura Kogeisha Group as follows.

  • - Method of acquiring personal information for joint use

    Business card exchange, inquiries via website/main phone, requests for materials, seminar participation, questionnaire surveys, site browsing

  • - Items of personal information for joint use

    Name, company name, position, contact phone number, contact email address, questionnaire response results, site browsing history

  • - Scope of parties for joint use

    NOMURA MEDIAS CO., LTD., NOMURA KOGEISHA CO., LTD., NOMURA ARCS CO., LTD., C's Three Co., Ltd.

  • - Purpose of use of personal information for joint use

    Information on services and products of our company and our group companies, questionnaire surveys, and responses to inquiries.

  • - Personal information manager for joint use

    NOMURA Co., Ltd.
    2-3-4 Odaiba, Minato-ku, Tokyo
    Representative Director, President and CEO Kiyotaka Okumoto

5. Regarding disclosure requests

Our company responds to the following requests from individuals regarding their retained personal data.

  • - To request notification of the purpose of use of one's own personal information.
  • - To request disclosure of one's own personal information.
  • Request correction, addition, or deletion if you believe the content of your personal information that you have received is incorrect.
  • If your personal information that you have received is retained or used beyond the scope necessary to achieve the purpose of use,
    Or request the deletion or suspension of use of such personal information if it is believed to have been acquired illegally.
  • - To request the suspension of provision of one's own personal information to third parties.
  • - To request disclosure of records of provision of one's own personal information to third parties.

(1) Disclosure (change of disclosure, suspension of use, etc.)
Method of request

The following person will be responsible for responding to requests regarding retained personal data.
NOMURA MEDIAS CO., LTD. Personal Information Protection Management Secretariat
When making a request, please download the "Personal Information Disclosure Request Form," fill in the necessary information, attach the required documents, and send it by mail to the address below.

Download Personal Information Disclosure Request Form (PDF)

NOMURA MEDIAS CO., LTD. Personal Information Protection Management Secretariat
Address: 4F, Odaiba Garden City Bldg., 2-3-5 Odaiba, Minato-ku, Tokyo 135-0091
Phone number 03-6426-0198 (Main)

[1] Required documents to attach to the request form

- Resident certificate of the individual
* The response document will be mailed to the address listed on the submitted resident's certificate.

[2] Requests by an agent

If an agent is to carry out the request procedure, please submit the following documents in addition to the above.
- Resident certificate of the agent
- One of the following documents to verify power of attorney
In the case of an agent by delegation: Letter of delegation (stamped with the principal's registered seal) and the principal's certificate of seal impression.
In the case of a legal representative: Documents such as a certified copy of the family register proving that you are a legal representative.

[3] Fees for disclosure requests and their collection method

As a general rule, a fee of 1,000 yen per request will be charged for [1] requests for "notification of the purpose of use of one's own personal information" and [2] requests for "disclosure of one's own personal information" where mail is requested as the method of disclosure. For these requests, please enclose 1,000 yen in postal fixed-amount postal money orders or postage stamps with your request documents.

(2) Response method to disclosure requests

After confirming the content of your request, we will send the "Personal Information Disclosure Response Form" to the address you provided, or to the email address you provided if you requested email as the method of disclosure for [2] "Disclosure of one's own personal information," within two weeks of receipt.

(3) Collected in response to disclosure requests
Purpose of use of personal information

Personal information collected in connection with requests for disclosure, etc., will be handled only within the scope necessary to respond to the request for disclosure, etc. The storage period will be a maximum of 1 year, and anything exceeding this will be responsibly disposed of by our company.

(4) Reasons for non-disclosure of retained personal data

We will not disclose information in the following cases. If we decide not to disclose, we will notify you of the reason. Please note that a prescribed fee will be charged even in cases of non-disclosure.

  1. [1]When identity cannot be verified
  2. [2]In the case of an application by an agent, when the agency cannot be confirmed.
  3. [3]Prescribed application form, if there are any deficiencies in the required documents
  4. [4]Cases where the target of the disclosure request does not fall under retained personal data.
  5. [5]Cases where there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party.
  6. [6]Cases where there is a risk of causing significant disruption to the proper conduct of our company's business.
  7. [7]When it is necessary to cooperate with a national or local government agency in the performance of duties prescribed by law, and when notifying or publicizing the purpose of use to the individual may hinder the performance of such duties.
  8. [8]Cases where it would violate laws and regulations, or where special procedures are stipulated by legal provisions.

(5) Measures taken for the secure management of retained personal data.

[1] Establishment of basic policy

To ensure the proper handling of personal information, we have established a privacy policy based on the Act on the Protection of Personal Information and JIS Q 15001.

[2] Establishment of rules regarding the handling of personal information

We have established internal regulations based on our Personal Information Protection Management System regarding the handling of personal information, responsible persons, their duties, etc.

[3] Organizational security management measures

We have appointed a person responsible for the handling of personal information, clarified the employees who handle personal information and the scope of personal information handled by such employees, and established a reporting system to the person in charge in case of facts or signs of violation of the internal regulations of the personal information protection management system. We also conduct regular self-inspections of the status of personal information handling and audits by other departments or external parties.

[4] Human security management measures

We provide regular education on personal information protection to our employees and other personnel.
We also enter into non-disclosure agreements regarding the confidentiality of personal information with our employees and other personnel.

[5] Physical security management measures

In areas where personal information is handled, we implement measures to control the entry and exit of employees, restrict the equipment brought in, and prevent unauthorized persons from viewing personal information.
Furthermore, we take measures to prevent theft or loss of equipment, electronic media, and documents that handle personal information, and implement measures to prevent leakage when carrying such equipment and electronic media, including within the business premises.

[6] Technical security management measures

We appropriately control access to information systems that handle personal information and have introduced mechanisms to protect against unauthorized external access and malware.

[7] Understanding of external environment

When storing retained personal data abroad or providing it to a third party located abroad, we will grasp the personal information protection system of the relevant country and take appropriate measures.

End

NOMURA MEDIAS Co., Ltd.

Representative Director, President Shinji Sakai

Personal Information Protection Manager

General Manager of Management

Phone number 03-6426-0198 (Main)

Established: March 1, 2022 (Reiwa 4)

Revised: June 1, 2024 (Reiwa 6)

Revised: September 1, 2024 (Reiwa 6)

Revised: November 1, 2024 (Reiwa 6)

Revised: June 1, 2026 (Reiwa 8)

Revised: August 1, 2026 (Reiwa 8)

Handling of information on the website

About Cookies

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About SSL

Regarding the security of personal information registration and transmission, this site uses DigiCert's "Global Server ID." "Global Server ID" has the function of proving the existence of NOMURA MEDIAS CO., LTD., the operating entity of this site, and realizes the encryption of communication between the web server and the browser using SSL.
This will enable safer registration and updating of personal data on the site.
In addition, the database server that stores members' personal information is strictly managed in a data center with 24-hour security facilities. Access to the data stored on this server is strictly limited to a few individuals within our company or our contracted operational outsourcing company.